Engine DJ | Issues and Solutions

Engine OS | Wi-Fi Connection Fails with WPA3 Enabled Router
Engine OS-enabled devices (Denon DJ Prime series, SC Live series, and Numark Mixstream Pro) are not currently supported for use with WPA3-enabled Wi-Fi netw...
Thu, 1 Dec, 2022 at 4:17 PM
Engine DJ | Tidal Track Download Failed
Some users have reported the uncommon error Track Download Failed. Please sign in to TIDAL to load this track while attempting to access tracks through TIDA...
Mon, 3 Oct, 2022 at 1:53 PM
Engine DJ | Fixing and Preventing Engine Library Corruption
The Engine Library refers to the collection of song in your Engine DJ software on your computer. This article is designed to assist you with identifying and...
Thu, 11 Aug, 2022 at 5:29 PM
Engine DJ | Unable to Connect to Personal Hot Spot from iPhone or iPad
Engine DJ has recognized a potential issue with connecting an Engine OS device (PRIME series and Mixstream Pro) to WIFI hot spots generated by an iOS device...
Thu, 21 Jul, 2022 at 10:09 AM
Engine DJ | Access to Dropbox via Engine DJ Hardware
Engine DJ is aware of an issue preventing Engine DJ hardware from connecting to Dropbox.  Update: Firmware update v2.1.2 has been released to fix th...
Thu, 21 Jul, 2022 at 10:10 AM
macOS | Engine DJ Sync Manager is greyed out or drives cannot be accessed
macOS users may notice that the Engine DJ Sync Manager is unavailable or greyed out when they go to sync files with their drive. Or, they may either have no...
Thu, 3 Feb, 2022 at 3:14 PM
PRIME 2 | Crossfader does not respond after updating the firmware
Earlier versions of the Engine DJ OS included a crossfader enable/disable setting in the Control Center. However, because the PRIME 2 also features a physic...
Mon, 21 Mar, 2022 at 5:56 PM
Engine DJ | Troubleshooting Apple Music/iTunes library import
When Engine DJ is reading from iTunes/Apple Music, it is reading from an XML file which is backup system iTunes/AM created for its own database, which allow...
Thu, 13 Jun, 2024 at 3:23 PM
Engine Desktop 3.0 | Dropbox files missing
Due to recent changes made in Dropbox, users will likely experience issues with missing files in Engine Desktop 3.0.  The fix for this is to use the rec...
Thu, 13 Jun, 2024 at 3:20 PM
Engine Desktop 3.0 | Dropbox files & folders available Online Only
Due to recent changes made in Dropbox paid accounts*, users have reported files defaulting to Online Only, making them unusable in Engine DJ.  Dropbox u...
Wed, 12 Apr, 2023 at 10:59 AM
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