Engine DJ | Frequently Asked Questions

Does Engine Lighting work with third-party USB to DMX interfaces?
Engine Lighting requires a SoundSwitch branded USB to DMX interfaces such as the Micro DMX interface or the original SoundSwitch DMX box.
Fri, 19 Nov, 2021 at 1:39 PM
Does Engine Lighting work with SC5000 or SC6000's without the X1800 or X1850 mixer?
No. At this time, either the X1800 or X1850 mixer is required to use Engine Lighting with the SC5000 or SC6000's.
Fri, 19 Nov, 2021 at 1:40 PM
After updating my SC6000 or SC5000 to Engine DJ v2.0 and then connecting them to the X1800 or X1850 network hub, the media players are no longer assigned the correct player number, how can I fix this?
For full Engine DJ v2.0 compatibility, the X1800 and X1850 also require firmware updates.  Please visit Software downloads, manuals, and documentation -...
Fri, 19 Nov, 2021 at 1:41 PM
After updating to Engine DJ 2.0, the Zone Output button on my Prime 4 no longer illuminates and does not function. How can I fix this?
By default, the Zone output offers an additional audio stream of the Master output signal.  To send an independent continuous mix: First, ensure the v...
Fri, 19 Nov, 2021 at 1:46 PM
Can I use Engine DJ v2.0 to prepare a USB drive for use on the Denon DJ MCX8000?
The MCX8000 is not compatible with the new Engine DJ v2.0 database. MCX8000 users should continue using Engine Prime to prepare their drives. Please see the...
Wed, 5 Jan, 2022 at 4:39 PM
After migrating/updating to Engine DJ v2.0, Engine DJ (Desktop) informs me that the Engine Library on my drive is corrupt. What should I do?
If you receive a database corrupt message after updating, it generally means the database is corrupted. In some circumstances, it is worth attempting to mig...
Wed, 5 Jan, 2022 at 4:46 PM
I receive the following message, 'Your Music folder can't be accessed' and I am unable to open Engine DJ v2.0 on my Windows computer. How can I resolve this?
If you receive the error “Your Music folder can’t be accessed” while opening Engine DJ on a Windows computer, this likely means that your music folder is no...
Wed, 5 Jan, 2022 at 4:47 PM
Playlists missing after using Sync Manager
The Sync Manager tool allows you to quickly sync playlists and performance data between your Engine Library and your external storage drive. If your dri...
Tue, 12 Jul, 2022 at 3:08 PM
Does the SC LIVE 2/4 work with an Amazon Music Free or Amazon Music Prime account?
No. The SC LIVE 2/4 only supports Amazon Music Unlimited
Thu, 3 Nov, 2022 at 3:29 PM
What audio quality does Amazon Music Unlimited support?
Amazon Music Unlimited offers 75 million tracks in lossless High Definition (HD) and millions more in Ultra High Definition (Ultra HD). HD tracks are 16-b...
Thu, 3 Nov, 2022 at 4:03 PM
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